Cookie Policy
Last updated: 20 October 2025
1. About this Policy
This Cookie Policy explains how PG Gaming Limited ("ResumeCoach", "we", "us") uses cookies and similar technologies on resumecoach.com and related services (the "Service"). It should be read together with our Privacy Policy and Terms of Use. We operate in the EU/EEA and UK and apply the EU ePrivacy Directive (2002/58/EC, as amended) and the UK Privacy and Electronic Communications Regulations 2003 (PECR), alongside the EU/UK GDPR.
2. Who we are (Data Controller)
PG Gaming Limited (Company No. 15971380), Registered office: Regus Strand, Golden Cross House, 8 Duncannon Street, London, WC2N 4JF, United Kingdom. Contact: support@resumecoach.com.
3. Scope and Territory
The Service is available only to users located in the EU, EEA, and UK. We implement technical geoblocking. Cookies may be used to enforce geographic restrictions, prevent fraud and ensure platform security.
4. What are cookies and similar technologies?
Cookies are small text files placed on your browser or device by websites you visit. They store or retrieve information to enable core functionality, remember preferences, analyse usage, or personalise content. We may also use local storage, session storage, SDKs, tracking pixels and server-side tagging, which we collectively refer to as "cookies" in this Policy.
5. Legal bases and consent
5.1. Strictly necessary cookies are placed based on our legitimate interests (or to perform a contract) to deliver the Service you request and to keep it secure.
5.2. All other cookies (e.g., analytics, advertising, A/B testing) are used only with your prior consent obtained via our cookie banner.
5.3. You can withdraw or modify your consent at any time via the "Cookie settings" link in the site footer or the banner.
6. Types of cookies we use
6.1. Strictly necessary: enable core functions such as authentication, security, load balancing, geoblocking, consent storage, and payment processing.
6.2. Preferences: remember language, region and UI choices (used only with your consent where required).
6.3. Analytics: measure usage to improve performance and features (used only with consent).
6.4. Advertising/Marketing: if enabled, support remarketing or conversion measurement (used only with consent).
7. Cookies we set (illustrative list)
The exact cookies may vary over time. The live inventory with current purposes and durations is always available in the cookie banner. Below is an illustrative list of cookies we commonly use:
| Cookie | Provider / Domain | Category | Purpose | Typical Expiry |
|---|---|---|---|---|
| rc_session | ResumeCoach / resumecoach.com | Strictly necessary | Maintains logged-in session | Session |
| rc_csrf | ResumeCoach / resumecoach.com | Strictly necessary | CSRF protection token | Session |
| rc_geo | ResumeCoach / resumecoach.com | Strictly necessary | Stores region for EU/EEA/UK access control | 1 day |
| rc_cookie_consent | ResumeCoach / resumecoach.com | Strictly necessary | Stores your cookie consent choices | 6 months |
| sb_auth_token | Supabase / resumecoach.com | Strictly necessary | Authentication token for secure access | 1 week |
| _ga | Google / resumecoach.com | Analytics (consent) | Google Analytics measurement | 2 years |
| _ga_* | Google / resumecoach.com | Analytics (consent) | Google Analytics session state | 2 years |
| _gid | Google / resumecoach.com | Analytics (consent) | Google Analytics user differentiation | 24 hours |
| _gcl_au | Google / resumecoach.com | Advertising (consent) | Conversion tracking/attribution | 3 months |
| _fbp | Meta / resumecoach.com | Advertising (consent) | Ad delivery and retargeting | 3 months |
Note: Third-party providers may set additional cookies on their own domains during checkout or analytics. Their policies govern those cookies.
8. Managing cookies
8.1. Consent Manager: Use the "Cookie settings" link in our footer to grant, refuse, or withdraw consent by category at any time.
8.2. Browser controls: You can block or delete cookies via your browser settings. Blocking strictly necessary cookies may impact the Service's functionality.
8.3. Do Not Track: We currently do not respond to DNT signals. You can manage preferences via the consent tool instead.
9. Retention
Cookies persist for the durations shown in the banner or table above. Server-side logs that relate to security and fraud prevention may be retained for up to 12 months, and aggregated analytics may be kept longer in de-identified form.
10. International transfers
Where cookie-related data is transferred outside the EU/EEA/UK (e.g., to the United States), we rely on appropriate safeguards such as EU Standard Contractual Clauses (SCCs), the UK IDTA/Addendum, adequacy decisions, and additional technical measures.
11. Updates to this Policy
We may update this Cookie Policy from time to time. Material changes will be communicated via the banner or on-site notice. The "Last updated" date reflects the effective date of the latest version.
12. Contact
If you have questions about cookies or this Policy, contact: support@resumecoach.com. Postal: PG Gaming Limited (Privacy), Regus Strand, Golden Cross House, 8 Duncannon Street, London, WC2N 4JF, United Kingdom.